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United Airlines bans AI agents from booking flights on behalf of travelers

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By Megan Cerullo Reporter, MoneyWatch Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting. Read Full Bio November 11, 2026 / 2:37 PM EST / MoneyWatch

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